There I was … after working hard on a big project for 4 months, Friday, 17 December was finally my last day at work before flying home for Christmas. More importantly, Alesssandro was going to come to Germany as well so we could spend some time with my parents which, given our long distance relationship (Milan-London) we rarely get to do. The weather forecast for the coming days looked pretty bleak with temperatures at home set to plummet to -8 and lots of fresh snow forecast for London. At least Friday looked good. Or so I thought until, about midday, when there was a snowstorm and my mum informed me at the same time that Essen had had about 22cm fresh snow overnight. I became worried and tried phoning my airline. Clearly, I wasn’t the only person to do so. It took me hours to get through to anyone. And when I did, not only was it too late to
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